FREQUENTLY ASKED QUESTIONS

AUDIO/VIDEO

Home Theater Setup and Maintenance

Q: What components make up a home theater system?

A: For our purposes, a home theater system consists of: a projector or TV , a home theater receiver, surround speakers (typically five or more), and a subwoofer(s). The receiver is the "brains and muscle" of the system, sending power and audio signals to each speaker, and video to your projector or TV.

Q: Do high-quality cables make a difference?

A: Yes, especially with analog audio/video connections. The better the cable, the better the picture and sound you'll get. Well-made cables carry cleaner signals over longer distances, and as time goes by, they're less likely to be damaged by the inevitable bending and twisting that most cables undergo. They also offer better shielding, and so they're less susceptible to interference from other sources. Even though high-quality cable costs more, it can be a key part of achieving the clear picture and pure sound that your components can deliver.

Q: I have a Blu-Ray player, a cable box, a gaming system, etc. Will these components be compatible with my new system?

A: Yes, the majority of audio/video components sold in the U.S. and Canada use the same connections to pass sound and video. Many also offer a variety of audio/video connections for you to choose from, but you'll want to check that your new equipment has enough connections to accommodate all your gear, whether it's old or new.

Q: How can I watch high-def movies and TV shows on my home entertainment system?

A: There are a few ways of receiving high-definition TV programming: over-the-air broadcasts, cable HDTV, digital satellite TV, and instant streaming from services like Netflix and Amazon Prime.

Q: How will I get the best audio performance from my system?

A: Use the best audio connections you can, along with a good set of speakers and receiver. Your home audio system or components might come with some stereo/RCA cables. In some cases, this may be the only connection available to you. But if you want to get full surround sound, you'll need to use digital audio cables, either optical, coaxial, or HDMI. These cables send the digital signal directly from your Blu-Ray player to the receiver, ensuring high-quality sound that will let you experience movies the way the director intended.

Q: I've heard that I can play music from my iPad®, Android or IOS phone, satellite radio, and computer on my home audio system. How can I do that?

A: Home audio systems provide more than just great sound for your favorite movies, TV shows, and video games. They can also play music from many of today's popular sources. Here's a quick breakdown of the kinds of musical extras you can attach to some home theater receivers and systems.

Satellite radio is one of the fastest growing forms of listening entertainment out there — we can add it to a compatible system by you purchasing a tuner, antenna, and a subscription to the service of your choice.
iPod® integration has also become more common. Add a compatible dock and you'll be able to listen to your iPod's music through your audio system.
You can access music from your PC using a network-enabled receiver, an Xbox 360 or PS3, or by adding a wireless music player, which connects to your receiver's A/V inputs.

Q: How do I know which speakers to choose for my surround sound system?

A: There are many choices when it comes to home theater speakers, and you'll want to be sure that your speakers work well together and with your receiver. Consider purchasing speakers that are voice-matched, which means the speakers produce similar tonal quality and share the same harmonic characteristics. The best way to accomplish this is to choose speakers from the same "family" of speakers, by the same brand. Also, make sure that your receiver has enough power for the speakers you'll be using. The sensitivity of your speakers will help you determine whether a receiver is a good match — lower sensitivity ratings indicate power-hungry speakers that will require more "juice" from your receiver to produce the same volume as speakers with higher sensitivity ratings. 

Q: What is structured wiring and does SOUNDTRONIX,LLC. recommend this in my new home?

A: Structured wiring is a method of providing the communications infrastructure for one's home or office in a well organized, easy to understand and thorough way. It provides a general solution to your PRESENT and FUTURE needs for your automation services. Our structured approach is to run a full bundle of wire to every significant room. The full structured bundle consist of two 4-pair Cat 6 cables and two coax cables SoundTronix employs experts in structured wiring and provides structured wiring for homes and businesses. With almost all major electronic manufacturers embracing Internet Protocol (IP) based products, structured wiring is even more important today than ever before. Structured cabling systems provide the extra capacity and flexibility for your home or office in the future. Panel organization and appearance make it easy for the home or business owner to understand and maintain his or her system.  

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CCTV SYSTEMS - Security Camera

Q: I'd like to get security cameras installed that I purchased, do you do that?

A: Yes, we do install customer provided equipment, however we DO NOT warranty the equipment, only labor involved (1 year). All equipment provided by SOUNDTRONIX, LLC comes with a 1 year parts  and 1 year labor warranty, unless otherwise stated.

Q: Do you install Nest or Ring Video Door Bells?

A: Yes, we do.

OUTDOOR MOVIES

Q: As a customer wanting to hire SOUNDTRONIX, LLC to show outdoor/indoor movies at our event, what will we need to provide?

A: SOUNDTRONIX, LLC provides all equipment (HD Projector/400+ Watts of Sound/Theater Screen (8'x10' or 10'x20') and a Microphone. We also provide a Cotton Candy Machine, Popcorn Machine and a Generator (if needed), for an additional cost. As the customer, you would be responsible for the providing the location, movie (DVD/Blu-Ray, etc), power outlet* and Licensing (if applicable).  

Q: We are having a Family Reunion this coming summer and thought it would be great and different if the family could watch movies at one of our venues. Do you have any limitations?

A: We have no limitations. In fact our screen size can accommodate up to 350-500 guests and our sound system is fantastic. You can also help make your event even better by renting our popcorn and/or cotton candy machines.